Outage Management System
Integrated outage management and mobile workforce management solution that minimizes outage disruption by enabling faster detection and quick restoration through enhanced situational awareness, automation, and efficient and highly effective use of field crews.
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Trouble Call Management
Records and summarizes customer outage-related trouble call information
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Crew Dispatch & Work Management
Organized and efficient management and correlation of crews to Work Orders or Tickets
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Storm Assessment
Used in situations where major network damage is present and requires quick response
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Outage Analytics & Reporting
Real-time dashboard summaries and tabulation of outage data and quality of service indices
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Web Clients & Mobile Views
Web-based applications and views to visualize, simulate, and manage
Key Features
- Unified dynamic operational view of both the live network and field resources, one that can be shared across the business from operators in the control center, to field crew, and the extended enterprise.
- Harness a live operational picture that integrates feeds from analytics and field for optimal situational intelligence.
- Restore power faster and provide customers more accurate and timely outage information.
- Optimize crew utilization by identifying and dispatching the nearest suitable crews, filtering out off-grid events, and reducing service returns to the same location.
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