Crew Dispatch & Work Management
Crew Dispatch & Mobile Workforce Management
Crew & Work Order Management provides an organized and efficient way to manage the correlation of crews to Work Orders or Tickets. Crew Management user interface enhances the dispatcher and supervisor’s situational awareness via an easy to use and visual progress of outage restoration or work resolution.
Crew Dispatch & Work Management Key Features
- Enables Operator / Dispatcher to monitor crews and assign crews to jobs
- Manage crews and activity related to daily work orders
- Schedule the work for independent creation, tracking and management of each job
- Work orders may be linked to Trouble Calls if the work order is related to the outage
- Dispatcher is able to monitor the crew workload and the crew’s progress.
- Summary screens to monitor and manage Work Orders and Trouble Calls
- Crew workload can be balanced to handle changes in the personnel or resources
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