Technical Support

etap help center

Help Center

Receive assistance from our professional staff. Our technical support team is available to provide you with answers to any question about ETAP software.
Go to Help Center

etap global support

Global Support Centers

Contact your regional ETAP technical support center office.
Learn more

etap user feedback

User Feedback & Survey

ETAP software is designed based on 95% of user suggestions!  We strive to continually improve our products and services.

Take our short survey

ETAP Help Center Support:

  Phone: (949) 462-0400 | 3:00 a.m. - 5:00 p.m. PST | Monday - Friday        Portal: Help Center

ETAP technical support goes beyond software-related questions. Our experienced support engineers are available to provide prompt assistance and engineering technology solutions based on their extensive knowledge and experience. Consider our technical support staff as an extension of your electrical engineering department, always ready to offer suggestions and go the extra mile to resolve your queries.

ETAP provides technical support assistance to users with valid Software Maintenance Agreement (SMA), for ETAP 19 and higher versions (64-bit). We also support and maintain file compatibility for ETAP projects, libraries, warehouses, rulebooks, themes, data exchange interfaces, and more for these versions, to ensure seamless operations and smooth collaboration.