How ETAP digital modeling helps develop and manage critical power solutions for data centers

The main advantages we gain are real-time visibility, deep system insight, navigation through the entire network, and the ability to simulate and predict system behavior instantly. ETAP enables safer, more reliable operations through event logging, alarming, state estimation, and advanced real-time analytics.
By S Sathik Batcha, Senior Operations Manager at AG Engineering

A major Emirati telecommunications and cloud service provider is developing one of the most advanced Tier-ready data centers in the Middle East. Dual-feed redundant electrical architecture supplied from an 11 kV utility grid AG Engineering selected ETAP’s Digital Twin-based SCADA and Power Monitoring System to support full-lifecycle design, operations, optimization, and operator training on a unified platform.

AG Engineering and Power Contracting (AGEPC) is a specialized building services company that Enhances Life with Building Services. It offers reliable, sustainable, and innovative engineering services to the building and infrastructure industries, maintaining the highest quality standards, health, safety, and environmental protection. An AG Engineering and Power team has designed and delivered numerous regional data centers.

Location: Al Muteena, Deira, United Arab Emirates

Year: 2021

To build the largest and state-of-the-art Data Center in the Middle East

Challenges

Managing a facility of this scale required overcoming critical constraints:

Unified SCADA + Training Simulator. A single system capable of providing real-time operations and virtual training for operators.

Reduce operating costs & improve energy efficiency. Especially at rack-level, where most electrical consumption occurs.

Guarantee 24/7 Availability. Redundant monitoring, predictive insights, and instant response to anomalies.

Integrate multi-vendor ecosystems. Switchgear, generators, UPS systems, PMUs, BMS, HVAC, and various third-party field devices.

Protect all electrical assets. Through early fault detection, equipment health monitoring, and real-time decision support.

Which solutions did they choose?

Selected applications

The digital twin enables a comprehensive suite of real-time functions:

Event playback. Reconstruct disturbances, analyze operator actions, and replay sequences for training.

Network topology processing. Live visualization of electrical connectivity, impedance, loading, and breaker status.

State & load estimation. Telemetry-driven estimation of bus voltages and phase angles for operational accuracy.

Real-Time load flow. Continuous power flow, voltage, current, and network health analytics.

Real-Time short circuit analysis. Dynamic evaluation of three-phase, L-G, and L-L faults under live operating conditions.

Switching management. Create, simulate, validate, and execute switching procedures safely.

Why do they use ETAP?

Main customer benefits

1. End-to-end visibility across the entire electrical network

Operators gain a live digital representation of all generators, switchgear, transformers, UPS systems, and cooling equipment.

2. Intelligent, unified platform

SCADA + power monitoring + digital twin in one system reduces complexity and improves decision-making.

3. Significant OPEX reduction

Optimized loading, predictive analytics, and streamlined operations lower the cost of ownership.

4. High reliability & improved uptime

Redundant network architecture, real-time analytics, and predictive insights enhance resiliency.

5. Advanced operator training

The digital twin enables simulation-based training without risk to live systems.

6. Seamless multi-vendor integration

ETAP interfaces with all field devices across the facility, regardless of manufacturer.

7. Customizable, operator-centric HMI

Screens tailored to operational roles improve safety, speed, and situational awareness.

What do they think about ETAP?

Customer perspective

ETAP’s model-based digital twin and SCADA platform gives our team unmatched system visibility, predictive insight, and the ability to monitor and control one of the region’s most critical data infrastructures. The solution is reliable, flexible, and perfectly suited for high-availability environments. 
By S Sathik Batcha, Senior Operations Manager at AG Engineering



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