Global Presence - Local Support
ETAP continues to expand its reach to its users by integrating additional Technical Support Centers to its online Help Center.
Contact your regional ETAP technical support center office below:
| Help Center | Software | City | Territory | Local Time Weekdays | Supported Language | Help Center Phone | Email Address |
| United States | Etap | Irvine, CA | All | 8:00 - 17:00 | English | +1 949 462 0400 | - |
| Mexico | Etap | Mexico, D.F. | South America Central America |
9:00 - 18:00 | Spanish | +52 (55) 4620-9970 | - |
| Brazil | Etap | Ribeirão Preto | Brazil | 9:00 - 17:00 | Portuguese | +55 (16) 3877-1038 | - |
| Nigeria | Etap | Lagos | West Africa | 9:00 - 17:00 | English | +234-809-3930-366 | - |
| United Kingdom | Etap | London | UK - Europe | 9:00 - 17:00 | English | +44 (0)330 0580 920 | - |
| France | Etap | Meylan | Europe | 9:00 - 17:00 | French/English | +33 (0) 4 76 59 29 89 | - |
| Spain | Etap | Madrid | Europe - Spain | 10:00 - 18:00 | Spanish | +34 918496224 | - |
| South Africa | Etap | Johannesburg | South Africa | 9:00 - 17:00 | English | +27 11 781-9513 | - |
| UAE | Etap | Dubai | Middle East North Africa |
8:00 - 17:00 | English | +971 4 445 6988 | - |
| India | Etap | Mumbai, Delhi, Chennai | India | 9:00 - 20:00 | English | Mumbai +91(0)22-62601010
Delhi +91-(0)-11-49873850-60-70 Chennai +91 44 26280596 | 42698555 |
- |
| China | Etap | Nanjing | China, Taiwan, Hong Kong, Macao, Mongolia |
8:30 - 17:30 | Chinese (Mandarin) | +86 025 83610133 | - |
| Philippines | Etap | Concepcion, Tarlac | Philippines | 9:00 - 18:00 | English | +63 (45) 6090011 | - |
| South Korea | Etap | Seoul | South Korea | 9:00 - 18:00 | Korean | +82 02 2649 9345 (Ext. 207) | - |
| Japan | Etap | Funabashi, Chiba | Japan | 9:00 - 17:00 | Japanese | +81 (47) 4901010 | - |
| Australia | SEE | Sydney | Autralia New Zeland, Malaysia | NaN | English | NaN | support.apac@etap.com |
| Canada | SEE | Montréal | Canada, Mexico, USA | 08:00 – 17:00 | French/English | 1-866-733-4636 | support.na@etap.com |
| China | SEE | Nanjing | China, Taiwan, Hong Kong, Macao, Mongolia | 09:00 – 17:30 | Chinese (Mandarin) | +86 025-84650534 | support.china@etap.com |
| Denmark | SEE / Caneco | Birkerød | Denmark, Faroe Islands, Greenland, Iceland, Sweden, Finland, Norway | 08:30 – 15:00 (Friday 12:00) |
Danish/English | +45 45 94 21 00, (1) | support.nordic@etap.com |
| Finland | SEE / Caneco | Helsinki | Finland | 08:30 – 15:00 (Friday 12:00) |
Danish/English | +358 9 31584876 | support.nordic@etap.com |
| France | SEE / Caneco | Colomiers | France | 8:30 – 17:30 | French |
825000463 | support.fr@etap.com |
| France | SEE / Caneco | Colombes | France | 09:00 – 17:00 | French | +33 (0) 5 62 74 44 47 | support.fr@etap.com |
| Germany | SEE / Caneco | Mönchengladbach | Germany, Switzerland, Austria | 08:30 – 17:00 | German | +49 (0)72 22 77 47 62 | support.dach@etap.com |
| Germany | SEE / Caneco | Viernheim | Germany, Switzerland, Austria, (International) | 08:00 – 17:00 | German/English | +49 6204 – 60146 – 20 | support.dach@etap.com |
| Greece | SEE | Thessaloniki | Greeck | 09:00 – 16:00 | Greece, Cyprus | +30 2310 244911, +30 2310 244966 | support.gr@etap.com |
| India | SEE | Bengalore | India | 09:00 – 18:00 | English | 9177338234777 | support.india@etap.com |
| Italy | SEE / Caneco | Bergamo | Italy, Switzerland, Austria | 08:45 – 18:00 | Italian | +39035/4596167 (2) | support.it@etap.com |
| Morocco | SEE / Caneco | Casablanca | Morocco | 08:30 -16:30 | Arabian/French | 212522234309 | support.fr@etap.com |
| Netherlands | SEE / Caneco | Maastricht | Netherlands, Belgium | 08:30 – 17:00 | Dutch/English | +31 (0)45 56 11 636 | support.benelux@etap.com |
| Norway | SEE / Caneco | Oslo | Norway | 08:30 – 15:00 |
Danish/English | +47 815 03 069 | support.nordic@etap.com |
| Poland | SEE | Krakow | Poland, Ukraine | 08:00 – 16:00 | Polish | +48 12 630 30 30 w. 445 | support.pl@etap.com |
| Spain | SEE / Caneco | Madrid | Spain, Any Spanish speaking area | 09:00 – 17:30 (Friday 15:00) |
Spanish | 34917979071 +34 654 27 48 89 / +34 605 24 95 24 |
see.support.es@etap.com caneco.support.es@etap.com |
| Sweden | SEE / Caneco | Stockholm | Sweden | 08:30 – 15:00 (Friday 12:00) |
Danish/English | +46 8 525 070 74 | support.nordic@etap.com |
| Turkey | SEE | SEE Ataşehir | Türkiye, Azerbaijan, North Cyprus | 09:00 -18:00 | Turkish | +90 216 988 16 00, +90 530 498 91 76 | support.tk@etap.com |
| United Kingdom | SEE | SEE Croft | UK – Europe | 08:00 – 17:00 | English | +44 (0) 1455 817456 | support.uk@etap.com |
