Global Support

Global Presence - Local Support

ETAP continues to expand its reach to its users by integrating additional Technical Support Centers to its online Help Center.

Contact your regional ETAP technical support center office below:

Help Center City Territory Local Time Weekdays Supported Language Help Center Phone #
United States Irvine, CA All 8:00 - 17:00 English +1 949 462 0400
Mexico Mexico, D.F. South America
Central America		 9:00 - 18:00 Spanish +52 (55) 4620-9970
Brazil Ribeirão Preto Brazil 9:00 - 17:00 Portuguese +55 (16) 3877-1038
Nigeria Lagos West Africa 9:00 - 17:00 English +234-809-3930-366
United Kingdom London UK - Europe 9:00 - 17:00 English +44 (0)330 0580 920 
France Meylan Europe 9:00 - 17:00 French/English +33 (0) 4 76 59 29 89
Spain Madrid Europe - Spain 10:00 - 18:00 Spanish +34 918496224
South Africa Johannesburg South Africa 9:00 - 17:00 English +27 11 781-9513
UAE Dubai Middle East
North Africa		 8:00 - 17:00 English +971 4 445 6988
India Mumbai, Delhi, Chennai India 9:00 - 20:00 English Mumbai +91(0)22-62601010
Delhi +91-(0)-11-49873850-60-70
Chennai +91 44 26280596 | 42698555
China Nanjing China, Taiwan,
Hong Kong, Macao,
Mongolia		 8:30 - 17:30 Chinese (Mandarin) +86 025 83610133
Philippines Concepcion, Tarlac Philippines 9:00 - 18:00 English +63 (45) 6090011
South Korea Seoul South Korea 9:00 - 18:00 Korean +82 02 2649 9345 (Ext. 207)
Japan Funabashi, Chiba Japan 9:00 - 17:00 Japanese +81 (47) 4901010
Australia Sydney Autralia New Zeland, Malaysia NaN English NaN
Canada Montréal Canada, Mexico, USA 08:00 – 17:00 French/English 1-866-733-4636
China Nanjing China, Taiwan, Hong Kong, Macao, Mongolia 09:00 – 17:30 Chinese (Mandarin) +86 025-84650534
Denmark BIRKERØD Denmark, Faroe Islands, Greenland, Iceland, Sweden, Finland, Norway 08:30 – 15:00
(Friday 12:00)		 Danish/English +45 45 94 21 00, (1)
Finland Helsinki Finland 08:30 – 15:00
(Friday 12:00)		 Danish/English +358 9 31584876
France Colomiers France 8:30 – 17:30 France
 825000463
France Colombes France 09:00 – 17:00 French +33 (0) 5 62 74 44 47
Germany Mönchengladbach Germany, Switzerland, Austria 08:30 – 17:00 German +49 (0)72 22 77 47 62
Germany Viernheim Germany, Switzerland, Austria, (International) 08:00 – 17:00 German/English +49 6204 – 60146 – 20
Greece Thessaloniki Greeck 09:00 – 16:00 Greece, Cyprus +30 2310 244911, +30 2310 244966
India Bengalore India 09:00 – 18:00 English 9177338234777
Italy Bergamo Italy, Switzerland, Austria 08:45 – 18:00 Italian +39035/4596167 (2)
Morocco Casablanca Morocco 08:30 -16:30 Arabian/French 212522234309
Netherlands Maastricht Netherlands, Belgium 08:30 – 17:00 Dutch/English +31 (0)45 56 11 636
Norway Oslo Norway 08:30 – 15:00
 Danish/English +47 815 03 069
Poland Krakow Poland, Ukraine 08:00 – 16:00 Polish +48 12 630 30 30 w. 445
Spain Madrid Spain, Any Spanish speaking area 09:00 – 17:30
(Friday 15:00) 		Spanish 34917979071
+34 654 27 48 89 / +34 605 24 95 24
Sweden Stockholm Sweden 08:30 – 15:00
(Friday 12:00)		 Danish/English +46 8 525 070 74
Turkey SEE Ataşehir Türkiye, Azerbaijan, North Cyprus 09:00 -18:00 Turkish +90 216 988 16 00, +90 530 498 91 76
United Kingdom SEE Croft UK – Europe 08:00 – 17:00 English +44 (0) 1455 817456