Etap is seeking an Admin Clerk to support sales and admin.

Responsibilities:

• Answer incoming phone calls and route to the appropriate department.
• Assist with monthly re-qualification of Customer Accounts
• Route qualified opportunities to the appropriate sales engineer for further development and closure
• Interface, correspond, and support our international offices and Authorized Reps
• Schedule meetings, rooms and coordinate calendars as requested
• Prepare and distribute, upon review and approval, departmental correspondence reports, memos, and projects from notes or drafts
• Help assist with CRM system projects and requirements
• Record, transcribe, and distribute meeting minutes within appropriate time frames
• Coordinate departmental correspondence to facilitate ongoing communications and efficient departmental operations
• Communicate with co-workers, management, clients, vendors, and others in a courteous and professional manner
• Conform with and abide by all regulations, policies, work procedures, and instructions
• Assist the Sales and other Departments as needed such as; Process orders, Creating and check proposals, Performing internal audits of sales reports on a weekly, monthly & quarterly basis, and Supporting the sales team with CRM reports and contact data import

• Must have 3+ years of administrative support experience
• Experience using Microsoft Dynamics CRM, familiarity with Salesforce
• Must have a high level of interpersonal skills to handle sensitive and confidential situations. This position continually requires demonstrated poise, tact, and diplomacy
• Analytical ability is required to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work
• Ability to solve problems independently using exceptional judgment and decision-making
• Superior math skills and experience working in a fast-paced sales environment with pricing, proposals, etc.
• Ability to multi-task and communicate effectively via telephone and email
• Works well in a team environment and able to work with a diverse group of people
• Excellent verbal and written communication skills
• Advanced computer skills related to the creation of reports and presentations in MS Word, MS Excel, MS PowerPoint, MS Dynamics CRM, MS Teams

• High School diploma required.
• Bachelor’s Degree or Associate’s degree in Business, communications, or a relevant field is a plus

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Supplemental pay types:

• Bonus pay

ETAP requires all successful applicants to undergo and pass a comprehensive background check and drug screen before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, and credit checks. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

ETAP is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join ETAP to create transformative technology that enables our customers to engineer a better world.

Contact:
Attn: Human Resources contact via email at: jyothi.muralidhar@etap.com / claudia.restrepo@etap.com