City of Azusa relies on ETAP to Operate & Optimize Electrical Network

We strongly believe that ETAP eSCADA is the tool needed to accomplish our mission in providing reliable service to our valuable customers.
Hien Vuong, Assistant General Management – Electric Operations

In 2021, the department realized the then-existing infrastructure no longer met their needs and expectations. Relying on different systems for various applications, data management and its transfer has proven inefficient and prone to errors as well as the lack of local support; they recognized the potential of a fully-integrated, unified platform.

City of Azusa, California, located 27 miles east of Los Angeles serves 40,000 utility customers. The full-service electric division is committed to providing safe & reliable operations to all customers, from residential to large commercial and industrial.  

  • Electric Utility Service Area – 9.2  Square Miles ​
  • Water Utility Serves Additional Customers Outside City limit​
  • 17,000 Electric and  23,000 Water Customers​

Location: Azusa, California

Year: 2022

Challenges

In 2021, the department realized the then-existing infrastructure no longer met their needs and expectations. Relying on different systems for various applications, data management and its transfer has proven inefficient and prone to errors as well as the lack of local support; they recognized the potential of a fully-integrated, unified platform. 

Solution

They chose ETAP, a full turnkey solution, for centralized and remote network operations and management, based on the digital twin model of their electrical network. 

eSCADA Software for substation operations and load management​

Benefits

Within months, working hand-in-hand with ETAP engineers, a new SCADA system for substation operation and load management was commissioned. City of Azusa is now able to closely monitor their substations and loads of each feeder, essential during summer months with peak loads averaging 60 MW compared to the normal average of 40 MW. 

Substation Configuration

  • Electric Division Maintains and Operates 2 12 KV Distribution Substations​
  • 20 Feeders combined Consists of 66 Miles of Overhead & 59 Miles of Underground Feeder Lines​
  • Average Summer Peak Load is 60 MW , Normal Peak Load Average is 40 MW​


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City of Azusa Substation SCADA

Azusa Light & Water Substation SCADA

City of Azusa, California, located east of Los Angeles, serves approximately 17,000 electrical customers. The full-service electric division is committed to providing safe & reliable operations to all customers, from residential to large commercial and industrial. In 2021, the department realized the then-existing infrastructure no longer met their needs and expectations. Relying on different systems for various applications, data management and its transfer has proven inefficient and prone to errors as well as the lack of local support; they recognized the potential of ETAP's fully-integrated, unified SCADA platform.


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