Global Presence - Local Support

ETAP continues to expand its reach to its users by integrating additional Technical Support Centers to its online Help Center.

Contact your regional ETAP technical support center office below:

Help Center Software City Territory Local Time Weekdays Supported Language Help Center Phone Email Address
United States Etap Irvine, CA All 8:00 - 17:00 English +1 949 462 0400 -
Mexico Etap Mexico, D.F. South America
Central America		 9:00 - 18:00 Spanish +52 (55) 4620-9970 -
Brazil Etap Ribeirão Preto Brazil 9:00 - 17:00 Portuguese +55 (16) 3877-1038 -
Nigeria Etap Lagos West Africa 9:00 - 17:00 English +234-809-3930-366 -
United Kingdom Etap London UK - Europe 9:00 - 17:00 English +44 (0)330 0580 920  -
France Etap Meylan Europe 9:00 - 17:00 French/English +33 (0) 4 76 59 29 89 -
Spain Etap Madrid Europe - Spain 10:00 - 18:00 Spanish +34 918496224 -
South Africa Etap Johannesburg South Africa 9:00 - 17:00 English +27 11 781-9513 -
UAE Etap Dubai Middle East
North Africa		 8:00 - 17:00 English +971 4 445 6988 -
India Etap Mumbai, Delhi, Chennai India 9:00 - 20:00 English Mumbai +91(0)22-62601010
Delhi +91-(0)-11-49873850-60-70
Chennai +91 44 26280596 | 42698555		 -
China Etap Nanjing China, Taiwan,
Hong Kong, Macao,
Mongolia		 8:30 - 17:30 Chinese (Mandarin) +86 025 83610133 -
Philippines Etap Concepcion, Tarlac Philippines 9:00 - 18:00 English +63 (45) 6090011 -
South Korea Etap Seoul South Korea 9:00 - 18:00 Korean +82 02 2649 9345 (Ext. 207) -
Japan Etap Funabashi, Chiba Japan 9:00 - 17:00 Japanese +81 (47) 4901010 -
Australia SEE Sydney Autralia New Zeland, Malaysia NaN English NaN support.apac@etap.com
Canada SEE Montréal Canada, Mexico, USA 08:00 – 17:00 French/English 1-866-733-4636 support.na@etap.com
China SEE Nanjing China, Taiwan, Hong Kong, Macao, Mongolia 09:00 – 17:30 Chinese (Mandarin) +86 025-84650534 support.china@etap.com
Denmark SEE / Caneco BIRKERØD Denmark, Faroe Islands, Greenland, Iceland, Sweden, Finland, Norway 08:30 – 15:00
(Friday 12:00)		 Danish/English +45 45 94 21 00, (1) support.nordic@ige-xao.com
Finland SEE / Caneco Helsinki Finland 08:30 – 15:00
(Friday 12:00)		 Danish/English +358 9 31584876 support.nordic@ige-xao.com
France SEE / Caneco Colomiers France 8:30 – 17:30 France
 825000463 support.fr@etap.com
France SEE / Caneco Colombes France 09:00 – 17:00 French +33 (0) 5 62 74 44 47 support.fr@etap.com
Germany SEE / Caneco Mönchengladbach Germany, Switzerland, Austria 08:30 – 17:00 German +49 (0)72 22 77 47 62 support-dach@ige-xao.com
Germany SEE / Caneco Viernheim Germany, Switzerland, Austria, (International) 08:00 – 17:00 German/English +49 6204 – 60146 – 20 support.dach@etap.com
Greece SEE Thessaloniki Greeck 09:00 – 16:00 Greece, Cyprus +30 2310 244911, +30 2310 244966 support.gr@etap.com
India SEE Bengalore India 09:00 – 18:00 English 9177338234777 support.india@etap.com
Italy SEE / Caneco Bergamo Italy, Switzerland, Austria 08:45 – 18:00 Italian +39035/4596167 (2) support.it@etap.com
Morocco SEE / Caneco Casablanca Morocco 08:30 -16:30 Arabian/French 212522234309 support.fr@etap.com
Netherlands SEE / Caneco Maastricht Netherlands, Belgium 08:30 – 17:00 Dutch/English +31 (0)45 56 11 636 support.benelux@etap.com
Norway SEE / Caneco Oslo Norway 08:30 – 15:00
 Danish/English +47 815 03 069 support.nordic@etap.com
Poland SEE Krakow Poland, Ukraine 08:00 – 16:00 Polish +48 12 630 30 30 w. 445 support.pl@etap.com
Spain SEE / Caneco Madrid Spain, Any Spanish speaking area 09:00 – 17:30
(Friday 15:00) 		Spanish 34917979071
+34 654 27 48 89 / +34 605 24 95 24		 see.support.es@etap.com
caneco.support.es@etap.com
Sweden SEE / Caneco Stockholm Sweden 08:30 – 15:00
(Friday 12:00)		 Danish/English +46 8 525 070 74 support.nordic@etap.com
Turkey SEE SEE Ataşehir Türkiye, Azerbaijan, North Cyprus 09:00 -18:00 Turkish +90 216 988 16 00, +90 530 498 91 76 support.tk@etap.com
United Kingdom SEE SEE Croft UK – Europe 08:00 – 17:00 English +44 (0) 1455 817456 support.uk@etap.com