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Analysis of customer failure statistics show that, compared to other portions of electrical power systems, distribution system failures contribute as much as 90% towards the unavailability of supply to a load. These statistics show how important the reliability evaluation of distribution systems can be. In order to evaluate the severity or significance of a system outage, using the three basic indices mentioned above, two expanded sets of indices listed below must also be calculated. The two expanded sets of indices include the number and average load of customers connected at each load point in the system and the customer interruption cost.
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